LEGAL REFERENCE

Your data. Our commitment.

At trektoto, your privacy matters as much as the games themselves. We've built this policy to show exactly how we collect, use and protect your information across every...

Data ProtectionPayment SecurityAccount PrivacyTransparencyIndonesia Compliant
trektoto Your data. Our commitment.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here.

Email Support Contact our data protection team at [email protected] with...
Account Settings Manage your privacy preferences, review connected devices and...
Live Chat Reach our support team through in-app live chat...
PLATFORM TRUST SIGNALS

Why You Can Trust Our Privacy Approach

Certified Encryption

All account, game and payment data travels over TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions use industry-standard...

No Third-Party Sales

We never sell your personal information to advertisers, brokers or external marketers. Data sharing happens only where legal compliance requires...

Regular Audits

Our privacy systems undergo independent security audits annually to verify encryption, access controls and data handling meet current best-practice standards.

Transparent Logging

Every access to your account details is logged and auditable. You can request a full activity report of who accessed...

Clear Retention Rules

We keep account data only as long as needed for live tables, slots and sportsbook operation, tax compliance and fraud...

Vendor Accountability

Payment processors handling DANA, OVO, GoPay and QRIS sign strict data processing agreements guaranteeing your payment details stay segregated and...

WHY THIS PLATFORM

How Our Privacy Stance Compares

01

Data Minimalism

We ask for account, game and payment info only. No social media scraping, no browsing history, no external data brokerage.

02

Wallet Protection

DANA, OVO, GoPay and QRIS details never touch our core servers; payment processors handle them separately under their own encryption.

03

User Control

You set communication preferences, manage login devices, request data exports and trigger account deletion without waiting periods or hidden fees.

04

Regional Respect

Our policy aligns with Indonesia's data protection frameworks and regional privacy standards, not one-size-fits-all global templates.

05

Live Transparency

Policy updates are posted here and in-app; we don't bury changes in legal footnotes or enforce them retroactively without notice.

06

No Behavioral Tracking

We log your games, table visits and sportsbook activity for account functionality only—not for selling insights or building external ad profiles.

07

Fraud Prevention Focus

Data retention exists to protect your account from theft, duplicate signups and money-laundering risk, not to build behavioural prediction models.

What Shapes Our Privacy Framework

Account Encryption

Every login, game history entry and balance check travels through encrypted channels. Your credentials stay locked even if you switch devices.

Device Management

See all connected phones and browsers inside your account. Log out from any device instantly and get alerts if a new login appears.

Payment Segregation

DANA, OVO, GoPay and QRIS data flows through certified payment gateways, never stored inside our main database or visible to game-side systems.

Data Export Rights

Request a complete copy of your account data, game history and betting records in machine-readable format within 14 days, anytime.

Deletion Workflows

Close your account and trigger permanent data deletion. We retain only minimal tax records as required by supported regions' compliance rules.

Audit Logs

View timestamps of every login, balance change, live table join and sportsbook market viewed. Spot unusual activity and flag it immediately.

Privacy Policies Explained

We collect your name, email, phone, date of birth, account password and address for account verification. We also log game history, live table joins and sportsbook bets for account functionality. Payment details—DANA, OVO, GoPay and QRIS—go directly to certified payment processors, not our servers.

Account data stays active while your profile exists. After deletion, we retain minimal tax and fraud records for up to 7 years as required by supported regions' regulations. Game history and balance logs are purged within 90 days of account closure unless legal compliance mandates retention.

No. We never sell or share your personal information, game history or betting patterns with marketing firms, data brokers or external advertisers. Data sharing happens only where local law or fraud prevention absolutely requires it, with strict contractual limits.

Payment data never enters our main platform. Your wallet details are encrypted and processed by certified payment gateways under separate security protocols. We see only transaction IDs and status confirmations, not your account numbers or payment details.

Yes. Request a data export from your account settings or email [email protected]. We'll provide your complete profile, game records and transaction history in CSV or JSON format within 14 days, free of charge.

Your account closes immediately and all game data is queued for deletion within 90 days. Tax records and fraud prevention logs may be retained for up to 7 years as required by local law in supported regions. You can request permanent deletion confirmation.

Email [email protected] with details of your concern. We acknowledge reports within 24 hours and investigate within 14 days. You can also reach our data protection team through in-app live chat or submit a formal request via account settings.